Voice Mail

Voice Processing

Better message management starts here.

Faxes. Voicemail. E-mail. Text messages and more - all zinging toward your business at all hours, at lightning speed, and in overwhelming numbers. How do you manage it all? How do you maximize efficiency while attending to mission critical tasks and maintaining the responsiveness your customers expect? You need a proven solution. An effective strategy for superior communication. The Stratagy voice processing system from Toshiba.

Stratagy voice processing is a key component of the Toshiba Strata CIX - one of the most flexible digital business telephone systems available. Modular in design. Created for integration ease as a complete circuit card or rack-mountable network server. Versatile enough to add to your existing LAN, PBX, and software applications. And cost-efficient for any small- to medium-size business. The Stratagy family of voice processing solutions is designed to streamline your operations and increase staff productivity - immediately. Maybe even before the next e-mail comes in.

All Stratagy systems provide these essential applications:

• Automated Attendant to answer incoming calls
• Call Routing to direct calls
• Telephone Answering to take messages when an employee is unavailable
• Voice Messaging to create, send, receive, forward, and save voice messages

Stratagy gives you the ability to:

• Simplify voice mailbox operation through a Strata CIX telephone with LCD display and softkeys
• Manage voice, fax, and e-mail messages from your PC or telephone via Unified Messaging
• Record calls directly into your voice mailbox with a single button on your Strata CTX telephone
• Communicate effectively, both in and out of the office, with other employees and customers 24 hours-a-day, 365 days-a-year.

Stronger operations and profitability.

• A single system that handles Automatic Speech Recognition (ASR), Unified Messaging, Fax services, Interactive Voice Response (IVR), Text-to-Speech, Networking, and numerous other state-of-the-art features
• Superb capacity and value with the ability to combine Stratagy with the Toshiba Strata CTX business telephone systems, as well as most other popular solutions
• Simplicity. Stratagy operates exactly the way you normally use your telephone and is easy to learn and customize
• Higher efficiency, profitability, and productivity that comes with the capability to access, process, and prioritize messages more effectively
• Custom functionality. With a wide selection of Stratagy systems, from basic to advanced features, you'll be able to select the perfect model and ideal feature set to meet your needs - today and down the line

Stellar investment and returns.

• Modular platform - add voice ports, features, or applications at will
• Integrates quickly and easily into your existing telephone system
• Proven migration path

STRATAGY ES: LARGE BUSINESS SOLUTION

High-capacity, enterprise-wide voice processing system

The Stratagy ES is Toshiba's most advanced voice processing system for managing and distributing voice, fax and e-mail messages, as well as offering self-service transaction capability for your customers. Four standalone platforms support up to 96 ports and a wide range of standard and optional features, from unified messaging to speech recognition and integrate seamlessly with Toshiba CIX and other communication systems.

• Perfect for small to enterprise size platforms
• Up to 96 ports
• Voice, fax and e-mail message management and distribution
• Unified messaging and speech recognition
• Text-to-speech
• Call recording
• Automated attendant
• Call routing

Unified messaging.

Get all your messages in one place: Save time accessing your email, voice messages, and faxes. Voice mail messages and received faxes will appear in your Outlook Inbox. Unified Messaging makes it easy to forward voice and fax messages via email.

• Consolidate all types of communications and manage more messages in less time.
• Play voice messages through your PC or through your handset for privacy
• View faxes on your screen and print them as you would any document
• Forward voice or fax messages as WAV or TIF files to any e-mail address
• Retrieve Stratagy voice and fax messages via the Internet from any e-mail service that supports SMTP and POP3 protocols
• Manage voice, fax and e-mail messages via telephone

Do more with your faxes.

• Store inbound faxes in your mailbox, and print, forward, or display them on your screen
• Fax On Demand and Fax Back features give customers access to brochures, price lists and other printed information with ease any time of day or night
• Fax Mail makes it possible to transmit faxes from e-mail boxes to any specified portable computer, fax device, or hotel fax machine
• Fax Broadcast lets you instantly transmit any fax document to multiple recipients. You can even add voice comments to a fax