Our Company
Preferred Telephone Systems, Inc. Mission Statement:
- We will work with our customers to provide innovative telecommunication options that will reduce costs and increase productivity, resulting in a savings of TIME and MONEY. To this end, we will always strive to be up to date on all emerging technologies in the communications industry to build a team of knowledgeable and highly trained personnel. We focus on customer needs today, while at the same time anticipating the products and services they will require in the future.
- We will provide outstanding customer response and service. Our goal is to exceed our customers' expectations by providing customer service that is superior to any in the industry.
Preferred Telephone Systems, Inc. has been an exclusive Toshiba Authorized Dealer since 1982. Our reputation for integrity and reliability is widely recognized in Baton Rouge and the Southeast Louisiana area. Toshiba communication systems are renowned for superior quality, reliability and a migration strategy that allows you to keep much of your original equipment even as your business grows.
Strategies, Solutions, and Expertise
To meet the changing needs of the 21st century customer, we provide communication strategies and solutions utilizing cutting-edge technology. Our marketing staff stays abreast of current advances in telecommunication products and network services to save our customers time and money. We work with you to design systems that will grow with your business and cut costs. Our experience and expertise benefit you.
As a testament to the expertise we provide to our customers, Preferred Telephone Systems, Inc. and Richard Peak had the honor of being published on the Toshiba website. Our "Success Stories" about our work for customers Louisiana Office Supply and AppOne can be found at the following links:
Protecting Our Customer's Investment
To protect our customer's investment, Preferred Telephone Systems, Inc. exceeds the normal warranty and maintenance coverage offered by other vendors by providing 100% coverage for lightning damage under warranties and subsequent maintenance contracts.
Our History
In the early 1980's, it was quite common for businesses to simply rent telecom equipment from South Central Bell for years and years. As a result, companies who rented were unable to reap the benefits of the Investment Tax Credit and depreciation credits. Bell rate increases coupled with ongoing rental charges left the customers paying much more for their telephone equipment than necessary.
Preferred Telephone Systems, Inc. entered the Baton Rouge marketplace in 1980 to provide a solution to this problem. Company president Mark Toney, P.E., a graduate of Georgia Tech, holds an MBA degree from Georgia State University and is a qualified licensed professional engineer.
Originally, Preferred Telephone Systems, Inc. was founded with the intent of targeting small to medium-sized businesses. Since that time, many of our customers who started small have grown significantly. Further, our staff has expanded to provide expertise for companies of all sizes. Currently, we provide system installations for companies with needs ranging from 2 to 500 phone sets.
Since we began in the telecom industry, the norm was electronic telephones supported by a key service unit (or "brain"). Now, the industry has moved towards merging with data and our service offering has moved with it. In 2007, Preferred Telephone Systems, Inc. partnered with aeTechnology to provide IT solutions and support to our customer base.
Toshiba's IP systems provide solutions for all businesses, with options designed to save you time and money. Our sales staff has been trained to think outside of the box, and will design a system that is customized for the end users' needs. That is the Preferred Way!
