Call Record
Improve Service with Call Recording and Monitoring Tools
STORE ORGANIZE COMMENT COLLABORATE
Oaisys Talkument does for phone calls what email did for letters and memos, with the same benefits to productivity and accuracy. A voice document captures a digital copy of telephone calls for users to comment upon, share and retain.
A communications appliance, Talkument connects with a wide range of digital and IP telephone systems to let users record, organize, and share their voice documents.
Tracer
Your calls are a vital component of your business. OAISYS Tracer empowers you with maximum insight into every call.
Tracer automatically records, stores and organizes telephone conversations in a central, secure server. Using a variety of audio connections, telephone system integration and recording triggers, you can target those conversations that have lasting impact on your business. Taking advantage of its Call Monitor option, you can selectively listen to calls as they happen. Just choose from a view of active telephone calls both by outside party and internal telephone extension.
Tracer brings multiple benefits into any business environment. Chief among these are liability protection, training and activity reporting. These benefits are targeted at appropriate individuals throughout the organization through unlimited user accounts for search, playback and share functions. Authorized users can view all recordings or a restricted selection based on factors such as telephone extension numbers and inbound numbers dialed by your callers. Tracer gives every authorized user secure access to encrypted recordings anywhere, anytime they are needed, through an easy-to-use web browser interface. With a variety of configurations to meet the varied and unique needs of small- and medium-sized businesses, Tracer will store from 14,000 up to 50,000 hours of recordings and automatically archive them according to your needs. Archive to the included DVD burner or across your Local Area Network (LAN) to a storage device of your choosing. Receive email alerts when attention is needed.
Tracer Advantages
- Variety of configurations
- Liability Protection
- Training and Activity reporting
- Unlimited user accounts
- Secure access anytime
- Up to 50,000 hours of recording storage